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recently, many apps have been notified by the Consumer Protection Commission because of the early deduction of fees, and they have to be rectified after exposure. In this regard, the people's daily also published a comment article, pointing out that the early deduction of fees by major websites and platforms will only lose trust.
the article said that for some time, the issue of automatic renewal of APP has frequently aroused heated discussion. Withholding fees in advance without reminding shortens the selection cycle of consumers, violates the relevant provisions of consumers' independent choice, and also runs counter to the market principles of voluntariness, fairness, honesty and credibility.
as pointed out by the Shanghai Consumer Protection Commission, there are no more than two prerequisites for the profit of the paid membership system. In addition to the more members, the better is the continuity of the membership period.
on November 23, Shanghai Consumer Protection Commission issued a document saying that after collecting the automatic renewal deduction period of 12 apps, it was found that the time node of most apps was set one day before the expiration, a few apps were vague, and some apps deducted fees three days in advance.
station B has the earliest deduction, 3 days in advance. Shanghai Consumer Protection Commission believes that this practice violates the principle of voluntary fairness to a certain extent. Subsequently, the members of station B automatically renewed their fees and boarded the hot search three days in advance.#App # member # people's daily
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